Public Tickets
nicolasgmatonti
fatal error recycle theme plugin installClosed
Recycle
Updated March 25, 2021 at 6:46pm
4
Most recent comment from nicolasgmatonti:Yes, plugin Redux. I had to deactive it, installed the recycle theme plugin and them i actived the redux plugin again.
mcwebsitedesign
Missing Widgets After UpdateClosed
Recycle
Updated March 22, 2021 at 9:01am
2
Most recent comment from OrionThemes:Hi,I am sorry for the issues with update. I am glad they are resolved and thank you for your feedback. Early versions of the Recycle theme had theme options in the Theme, but then Envato changed thei ...
brandonpulse
CompatabilityClosed
Recycle
Updated March 10, 2021 at 6:43am
2
Most recent comment from OrionThemes:Hi,Yes. Latest Recycle works with WP 5.7. But as with all software updates, it's better to wait just a couple of days to let potential bugs be identified and fixed.Kind regards,Timea
jjelkin
Styling of text in widgetsClosed
Recycle
Updated February 24, 2021 at 7:14am
2
Most recent comment from OrionThemes:Hi James,
In the current official version, html tags are stripped out from description field. Which means that you can not make part of the text bold or use lists in the description.
However, I chec ...
werm42
Safe Mode ONLYClosed
Recycle
Updated February 6, 2021 at 9:03am
2
Most recent comment from OrionThemes:Hi,
We updated the Redux library (for Theme Options) from version 3.x to 4.x. Since then the Redux importer extension seems to cause issues on some server setups ( in rare cases, with some specific th ...
Aurélien C
Space between item in masonryClosed
Recycle
Updated January 13, 2021 at 1:08pm
10
Most recent comment from OrionThemes:Great,I am glad, I was able to help.Andrej
wachusettearthday
updates to Slider Revolution?Closed
Recycle
Updated December 31, 2020 at 7:34pm
3
Most recent comment from OrionThemes:Hi,Please find the latest version of the Revolution slider attached.Generally you can also update by deactivating and deleting the Revolution slider plugin, then you will see a notification, asking yo ...
webjuice
google maps api key fieldClosed
Recycle
Updated December 29, 2020 at 9:16am
3
Most recent comment from webjuice:thank you, found
MSehdev
Icons are displayed as blank rectanglesClosed
Recycle
Updated November 21, 2020 at 5:12pm
4
Most recent comment from OrionThemes:Sure. It should work on any domain.Andrej
werm42
Resizing Columns Ignored with Static BlocksClosed
Recycle
Updated November 9, 2020 at 7:54pm
10
Most recent comment from OrionThemes:Yes, the settings seem correct. Would you provide a link please? You can mark the reply as private, if you don't want to share a public link.
tlaber
Update TroublesClosed
Recycle
Updated October 22, 2020 at 8:34pm
4
Most recent comment from OrionThemes:I am glad the issue is resolved.I'll leave the ticket. It might help someone, with a similar issue.Best regards!Andrej
werm42
Add Class/ID to Orion ButtonsClosed
Recycle
Updated October 5, 2020 at 9:02pm
2
Most recent comment from OrionThemes:Hi,Unfortunatly it is not possible to add an ID or additional class name through the orion Button widget. But it can be created by copying the button HTML into the Custom HTML widget. Then you can a ...
wesserpartner
button translationClosed
Recycle
Updated August 12, 2020 at 11:09am
11
Most recent comment from wesserpartner:Hi Andrej,
I didn't realice it was public OMG. OK I've changed the password now.
Thanks for the tip and solving the problem!
Best regards,
Fernando
werm42
Broken API Call Slowing ALLLL WebsitesClosed
Recycle
Updated August 10, 2020 at 7:14pm
2
Most recent comment from OrionThemes:Hi,I need a little more info on this issue. When/where is the url to-notices/redux_notice.json called?On my installation, I tested in theme options, and on the page edit screen, and I couldn't ...
Janai
PLUGIN ERROR WOOCOMERCEClosed
Recycle
Updated August 1, 2020 at 5:44am
7
Most recent comment from OrionThemes:Hi, I can't send the theme. You will need to login to ThemeForest and download it there. Kind regards,Andrej