Public Tickets
nicolasgmatonti
Logo looks different between chrome and firefoxClosed
Recycle
Updated June 8, 2021 at 8:52pm
4
Most recent comment from OrionThemes:Hi,The only thing that comes to mind is that there is something wrong with the file, specifically its color profile.I downloaded your logo and opened and saved it in Photoshop. Please try uploading ...
wachusettearthday
Problem with @orion recent posts widClosed
Recycle
Updated June 7, 2021 at 6:46am
4
Most recent comment from OrionThemes:Hi Misty,I am glad the issue is resolved. We try to reply tickets as fast as possible, especially if it is friday and we already made plans for the weekend, knowing there will be little time for supp ...
jjelkin
woocommerce templatesClosed
Recycle
Updated April 23, 2021 at 12:33am
3
Most recent comment from jjelkin:Thank you Adrej. I haven't experienced any issues, so waiting for the next update should be no problem. Warmly,James
webjuice
bug with Orion Gallery?Closed
Recycle
Updated April 15, 2021 at 4:52pm
3
Most recent comment from webjuice:Solved!!! thanks
wachusettearthday
How to make a nice FAQ page?Closed
Recycle
Updated April 3, 2021 at 3:09pm
3
Most recent comment from wachusettearthday:Thank you!
wachusettearthday
Does the Recycle theme support Elementor?Closed
Recycle
Updated April 1, 2021 at 5:25am
2
Most recent comment from OrionThemes:Hi,We do not officially support Elementor, but you can use it if you wish. The theme widgets are available to use in Elementor as well. However there are some theme features, which are not available i ...
nicolasgmatonti
fatal error recycle theme plugin installClosed
Recycle
Updated March 25, 2021 at 6:46pm
4
Most recent comment from nicolasgmatonti:Yes, plugin Redux. I had to deactive it, installed the recycle theme plugin and them i actived the redux plugin again.
mcwebsitedesign
Missing Widgets After UpdateClosed
Recycle
Updated March 22, 2021 at 9:01am
2
Most recent comment from OrionThemes:Hi,I am sorry for the issues with update. I am glad they are resolved and thank you for your feedback. Early versions of the Recycle theme had theme options in the Theme, but then Envato changed thei ...
brandonpulse
CompatabilityClosed
Recycle
Updated March 10, 2021 at 6:43am
2
Most recent comment from OrionThemes:Hi,Yes. Latest Recycle works with WP 5.7. But as with all software updates, it's better to wait just a couple of days to let potential bugs be identified and fixed.Kind regards,Timea
jjelkin
Styling of text in widgetsClosed
Recycle
Updated February 24, 2021 at 7:14am
2
Most recent comment from OrionThemes:Hi James,
In the current official version, html tags are stripped out from description field. Which means that you can not make part of the text bold or use lists in the description.
However, I chec ...
werm42
Safe Mode ONLYClosed
Recycle
Updated February 6, 2021 at 9:03am
2
Most recent comment from OrionThemes:Hi,
We updated the Redux library (for Theme Options) from version 3.x to 4.x. Since then the Redux importer extension seems to cause issues on some server setups ( in rare cases, with some specific th ...
Aurélien C
Space between item in masonryClosed
Recycle
Updated January 13, 2021 at 1:08pm
10
Most recent comment from OrionThemes:Great,I am glad, I was able to help.Andrej
wachusettearthday
updates to Slider Revolution?Closed
Recycle
Updated December 31, 2020 at 7:34pm
3
Most recent comment from OrionThemes:Hi,Please find the latest version of the Revolution slider attached.Generally you can also update by deactivating and deleting the Revolution slider plugin, then you will see a notification, asking yo ...
webjuice
google maps api key fieldClosed
Recycle
Updated December 29, 2020 at 9:16am
3
Most recent comment from webjuice:thank you, found
MSehdev
Icons are displayed as blank rectanglesClosed
Recycle
Updated November 21, 2020 at 5:12pm
4
Most recent comment from OrionThemes:Sure. It should work on any domain.Andrej