Public Tickets
Doug Arnold Arnold
Column GapClosed
Recycle
Updated March 17, 2022 at 6:59pm
2
Most recent comment from OrionThemes:Hi,The vertical spacing between columns is called "Gutter". In page builder, you can find the setting to adjust it in the Row edit screen under Row styles -> Layout.Kind regards,Andrej
kai256
Plugin InstallationClosed
Recycle
Updated January 24, 2022 at 11:04am
2
Most recent comment from OrionThemes:Hi,It is probably a plugin conflict. You can try to temporarily deactivate all third party plugins and then activate the Recycle plugin.Or you can share your login info in a private reply, so I can ...
SIBARIGRASS
Delete Button of homeClosed
Recycle
Updated November 29, 2021 at 5:30pm
2
Most recent comment from OrionThemes:Hi,This is called "Call to action button" and it can be turned on/off in Theme Options -> Navigation -> Menu elements. It can also be assigned only on a specific WordPress Page. In this case, you can ...
dmolina1309
Import 0% errorClosed
Recycle
Updated November 7, 2021 at 10:11pm
2
Most recent comment from OrionThemes:Hi,Please check under plugins, if you have WordPress Importer plugin installed, please disable it, then run the theme importer again. You can enable it back, when finished.Let me know if this resolves ...
Jose Morillo
Unable to Activate Recycle PluginClosed
Recycle
Updated October 25, 2021 at 5:59pm
2
Most recent comment from OrionThemes:Hi,This seems like a Redux framework error. We use Redux framework for the theme options. We had one similar ticket in the past: https://orionthemes.ticksy.com/ticket/2731157/Please check if by any ...
hfptournaments
InstallClosed
Recycle
Updated September 10, 2021 at 12:03pm
2
Most recent comment from OrionThemes:Hi,First, you need to unzip the file you downloaded from ThemeForest. In the unzipped folder you'll find recycle.zip. This is the instalčlable theme file.Kind regards,Timea
wachusettearthday
Any issues with updating to WP 5.8Closed
Recycle
Updated August 16, 2021 at 7:32pm
2
Most recent comment from OrionThemes:Hi,Everything should work without issues. I run my development version on 5.8.However if you find any, please let us know.Kind regards,Andrej
darkarmystudios
Tagline not updatingClosed
Recycle
Updated August 12, 2021 at 8:23am
2
Most recent comment from OrionThemes:Hi,Where do you want to display the tagline?The theme does not display the WordPress tagline by default. Usually the tagline is placed in the slider or on a hero image. If you want to display it near ...
dmolina1309
How to change the header image of the pages?Closed
Recycle
Updated June 28, 2021 at 9:55am
3
Most recent comment from dmolina1309:Thank you
nicolasgmatonti
Logo looks different between chrome and firefoxClosed
Recycle
Updated June 8, 2021 at 8:52pm
4
Most recent comment from OrionThemes:Hi,The only thing that comes to mind is that there is something wrong with the file, specifically its color profile.I downloaded your logo and opened and saved it in Photoshop. Please try uploading ...
wachusettearthday
Problem with @orion recent posts widClosed
Recycle
Updated June 7, 2021 at 6:46am
4
Most recent comment from OrionThemes:Hi Misty,I am glad the issue is resolved. We try to reply tickets as fast as possible, especially if it is friday and we already made plans for the weekend, knowing there will be little time for supp ...
jjelkin
woocommerce templatesClosed
Recycle
Updated April 23, 2021 at 12:33am
3
Most recent comment from jjelkin:Thank you Adrej. I haven't experienced any issues, so waiting for the next update should be no problem. Warmly,James
webjuice
bug with Orion Gallery?Closed
Recycle
Updated April 15, 2021 at 4:52pm
3
Most recent comment from webjuice:Solved!!! thanks
wachusettearthday
How to make a nice FAQ page?Closed
Recycle
Updated April 3, 2021 at 3:09pm
3
Most recent comment from wachusettearthday:Thank you!
wachusettearthday
Does the Recycle theme support Elementor?Closed
Recycle
Updated April 1, 2021 at 5:25am
2
Most recent comment from OrionThemes:Hi,We do not officially support Elementor, but you can use it if you wish. The theme widgets are available to use in Elementor as well. However there are some theme features, which are not available i ...