Public Tickets
Max Lim
Recycle Theme >2.3++
Recycle
Updated May 7, 2026 at 5:15am
2
Most recent comment from OrionThemes:We started preparing update for both themes, but due to other projects we had to put it on pause. We are a small agency and we depend mostly on client work. We expect to have more time on our hands du ...
Thomas Vielma
Problem importing demo content - Rebuild not savingClosed
Dentalia
Updated March 30, 2026 at 8:54am
4
Most recent comment from OrionThemes:Hi,
I replied to your other ticket.Closing this one.
gretelp
Installation Help Request Date: 22 Nov 2025 Purchase Code: 571c8d9b-c5a7-4107-afb1-efd864ce666dClosed
Dentalia
Updated November 24, 2025 at 5:51pm
2
Most recent comment from OrionThemes:Refund granted.
Cynthia Paquette
2.3 updateClosed
Dentalia
Updated June 9, 2025 at 7:34am
2
Most recent comment from OrionThemes:Hi,
Here is the link to the update guide:https://dentalia.orionthemes.com/documentation/how-to-update-dentalia-wordpress-theme/In short: download the latest version from ThemeForest and upload it unde ...
impressicoinsightmedia
Demo Import FailedClosed
Dentalia
Updated April 24, 2025 at 2:41pm
4
Most recent comment from OrionThemes:Hi,I manually imported the demo content and widgets, so the most of the demo is imported. However there are issues on your server setup, which prevent import of demo content. The server refuses to acc ...
SJL517
Security Alert - Slider RevolutionClosed
Dentalia
Updated March 20, 2025 at 3:34pm
4
Most recent comment from OrionThemes:Hey,
You need to download the new slider from our server. If you delete the slider from your site, a prompt asking you to install Slider Revolution will appear. This will install the latest versio ...
Andy Brulia
CustomizationClosed
Presale question
Updated March 10, 2025 at 7:39am
2
Most recent comment from OrionThemes:Hi
Thanks for your patience! Here are the answers to your questions:
Custom Post Types:Yes, you can code your own custom post types or use a plugin to create them. The theme fully supports custom post ...
mohvah0821
Navigation Bar Fix for Mobile ViewClosed
Presale question
Updated March 10, 2025 at 7:30am
2
Most recent comment from OrionThemes:Hi Mohamad,
Sorry for the delayed reply, our team was hit by the flu. Dentalia has a sticky mobile header. It's easy to set it up. Please check the documentaton: https://dentalia.orionthemes.com/ ...
TING
How do I change the main menu text size?Closed
Dentalia
Updated January 19, 2025 at 11:01am
2
Most recent comment from OrionThemes:Hi,
The menu text style can be customized in Theme Optionshttps://dentalia.orionthemes.com/documentation/theme-options/navigation-settings/
Best regards,
Timea
flemmingbach
error WoocommerceClosed
Recycle
Updated January 17, 2025 at 3:23pm
2
Most recent comment from OrionThemes:Hi,Please try the following:
Download the attached order-details.zip and unzip it on your desktop
Using FTP or your hosting dashboard replace the /wp-content/themes/recycle/woocommerce/order/order-det ...
TING
How do I edit the content of my FOOTER?Closed
Dentalia
Updated November 9, 2024 at 8:05am
2
Most recent comment from OrionThemes:You can edit the contents of the footer under Appearance -> Widgets.
TING
Is it okay to only display photos and names and titles on the team introduction page?Closed
Dentalia
Updated November 9, 2024 at 8:04am
2
Most recent comment from OrionThemes:Hello,
If you don't want to use inner pages, switching to the Small team widget is better.
https://dentalia.orionthemes.com/documentation/widgets/small-team-widget/
Best regards,
Timea
benvalmont Valmont
Menu ItemClosed
Recycle
Updated October 3, 2024 at 3:47pm
2
Most recent comment from OrionThemes:Hi Ben,
You can do this like this:1. In Appearance -> Menus select your menu and then click "Screen options" and add a checkmark next to "CSS Classes":
2. Now edit the menu item and add a custom HT ...
Iveta
Problem with the product pageClosed
Dentalia
Updated September 26, 2024 at 4:35pm
5
Most recent comment from OrionThemes:Thanks for letting me know. I'm glad it works now.
All the best,
Timea
carlosgarciamiami
Menus item disappearClosed
Dentalia
Updated September 13, 2024 at 12:12pm
4
Most recent comment from carlosgarciamiami:Never mind, I fixed it! There was no color selected for the active sub menu. I just made it white and now it appears. Thank you!