Public Tickets
smiledentalcare
Demo ImportClosed
Dentalia
Updated November 1, 2021 at 10:00pm
3
Most recent comment from smiledentalcare:Thanks :)
Jose Morillo
Unable to Activate Recycle PluginClosed
Recycle
Updated October 25, 2021 at 5:59pm
2
Most recent comment from OrionThemes:Hi,This seems like a Redux framework error. We use Redux framework for the theme options. We had one similar ticket in the past: https://orionthemes.ticksy.com/ticket/2731157/Please check if by any ...
Abhishek
Theme IssueClosed
Presale question
Updated October 24, 2021 at 6:14pm
7
Most recent comment from Abhishek:Thank you Theme is working now.
David Derby
Dentalia Plugin will not UpdateClosed
Dentalia
Updated October 10, 2021 at 9:39pm
3
Most recent comment from David Derby:That worked! Thanks!!!
sabinasara97
Envato doen't show me updateClosed
Bug report - expired support
Updated October 8, 2021 at 11:33pm
2
Most recent comment from OrionThemes:Hi,The latest version of the theme (2.1) and the latest version of the plugin (2.1.9) work well with the latest version of WordPress. There should be no problem with WordPress 5.8.
I am not sure abou ...
orhanabi2
Dentalia Plugin Update ErrorClosed
Dentalia
Updated October 8, 2021 at 8:21am
2
Most recent comment from OrionThemes:Hi,We released the 2.1.9 plugin update 2 days ago. Not sure why it doesn't update. You can try manually update it through Plugins -> Add New -> Upload. Here is direct link to the zip file: htt ...
orhanabi2
Site TitleClosed
Dentalia
Updated October 5, 2021 at 4:05pm
2
Most recent comment from OrionThemes:What you can try is to check, if you can translate it in the Languages → Strings translations section. While I try in helping you around its issues, you might want to ask the plugin authors for s ...
orhanabi2
CTA BUTTON ISSUEClosed
Dentalia
Updated October 4, 2021 at 8:14am
7
Most recent comment from OrionThemes:Hi,The only changes I made 2 days ago were the button link and button text in your theme options for both languages. Nothing else. It seems that for some reason these settings are beeing reset. What ...
hfptournaments
InstallClosed
Recycle
Updated September 10, 2021 at 12:03pm
2
Most recent comment from OrionThemes:Hi,First, you need to unzip the file you downloaded from ThemeForest. In the unzipped folder you'll find recycle.zip. This is the instalčlable theme file.Kind regards,Timea
afbmtc
Doctor's Appointment managementClosed
Dentalia
Updated September 2, 2021 at 6:50am
2
Most recent comment from OrionThemes:Hi,The Dentalia theme uses Contact Form 7, which does not have the desired feature. If you want to receive online bookings, you'll need a separate plugin or software. These articles can give you ...
wachusettearthday
Any issues with updating to WP 5.8Closed
Recycle
Updated August 16, 2021 at 7:32pm
2
Most recent comment from OrionThemes:Hi,Everything should work without issues. I run my development version on 5.8.However if you find any, please let us know.Kind regards,Andrej
darkarmystudios
Tagline not updatingClosed
Recycle
Updated August 12, 2021 at 8:23am
2
Most recent comment from OrionThemes:Hi,Where do you want to display the tagline?The theme does not display the WordPress tagline by default. Usually the tagline is placed in the slider or on a hero image. If you want to display it near ...
Cynthia
Change image in carouselClosed
Bug report - expired support
Updated August 12, 2021 at 6:26am
4
Most recent comment from OrionThemes:Hi,I logged into your website and tested the team. It seems to work fine.The team widget pulls the content from team member automatically. On the team member the feature image needs to be set:It is im ...
iems
black popup boxClosed
Bug report - expired support
Updated July 10, 2021 at 7:07pm
10
Most recent comment from OrionThemes:Hi,Envato manages all licensing and distribution of the themes on ThemeForest. We as an author are not allowed to distribute the theme through any other channel. It violates the author agreement, whic ...
orhanabi2
Icons disappear after PHP 8.0 update.Closed
Dentalia
Updated July 9, 2021 at 9:45am
26
Most recent comment from orhanabi2:Merhaba Öncelikle dah aönce yaşadığım tüm sorunları çözdüm. Yardımlarınız İçin teşekkür ederim Fakat temamın PageSpeed hızı gerçekten Çok kötü. Bu hızı nasıl arttırabiliri ...