Public Tickets
Mawutor
Product RegistrationClosed
Presale question
Updated April 12, 2019 at 9:32am
4
Most recent comment from OrionThemes:Hi,The theme usually is not the reason behind a WordPress attacks - unless downloaded from a shady source. Majority of the hacked sites are the result of hacker acquiring either FTP or Wordpress adm ...
OandS
remove Get Quote ButtonClosed
Recycle
Updated April 10, 2019 at 6:40am
2
Most recent comment from OrionThemes:Hi DarioYou can remove it in Theme Options -> Navigation -> Menu elements I hope this helps,Andrej
tfanaiv
"Comment section"Closed
Dentalia
Updated April 8, 2019 at 9:51pm
3
Most recent comment from tfanaiv:Thank you for your fast support! Just submitted one more ticket, hoping speed is just as fast. Thank you again.
swacolombia
I cant save pagesClosed
Recycle
Updated April 1, 2019 at 7:25pm
10
Most recent comment from OrionThemes:I replied to the other ticket.https://orionthemes.ticksy.com/ticket/1957459/
Patrick Pourquery
Problem with responsivityClosed
Dentalia
Updated March 27, 2019 at 7:41am
4
Most recent comment from OrionThemes:I am glad it works. Thanks for getting back to me.Cheers!Andrej
jnote
Team Member Social InfoClosed
Dentalia
Updated March 25, 2019 at 10:43am
3
Most recent comment from jnote:Great Thanks
miratech
Accordion scroll and openClosed
Recycle
Updated March 22, 2019 at 11:46am
2
Most recent comment from OrionThemes:Hi,
Sadly opening the panel with a link isn't possible with OrionThemes Accordion widget.
The main reason is that the id hash in the accordions is generated randomly each time the page is refresh ...
hlahodny
Website Load SpeedClosed
Dentalia
Updated March 15, 2019 at 6:57pm
2
Most recent comment from OrionThemes:Hi Hannah,I tested the site and I see what you mean. It seems that there is something wrong with the server configuration. The reason I think this is that in your case it takes more than 7 seconds ...
kVIN_S
Call to Action ButtonClosed
Dentalia
Updated March 10, 2019 at 6:03am
3
Most recent comment from OrionThemes:Hi, I am glad you found the solution.Kind regards,Andrej
Patrick Pourquery
Cannot activate Slider RevolutionClosed
Dentalia
Updated February 28, 2019 at 11:09pm
6
Most recent comment from Patrick Pourquery:Thank you it's all fine now. Kind regardsPatrick
GlobisIT
installationClosed
Recycle
Updated February 21, 2019 at 7:01am
2
Most recent comment from OrionThemes:Hi,The "missing stylesheet" error happens when one tries to upload the entire theme package, downloaded from ThemeForest, which includes the theme, plugins and a child theme. Please unzip that file. ...
ProDentalDallas
Featured Pages widgetClosed
Dentalia
Updated February 20, 2019 at 7:38am
4
Most recent comment from OrionThemes:I've added this to our to-do list.
austindo
Demo Import Not WorkingClosed
Dentalia
Updated February 19, 2019 at 6:56am
2
Most recent comment from OrionThemes:Hi,Already replied to the other ticker. We'll need to log in and see what is causing this. Please provide us with the login credentials in a private ticket.Kind regards,Andrej
hlahodny
Upload IssueClosed
Dentalia
Updated February 17, 2019 at 5:22pm
6
Most recent comment from OrionThemes:Hi HannahI logged in and as i noticed the php version as you suggested. The server is running php version 5.2.17, which is a 2006 version of php. We recommend an update to 7.3, which is the curren ...
ana karoline de oliveira inacio
imagesClosed
Dentalia
Updated February 14, 2019 at 7:38pm
2
Most recent comment from OrionThemes:Hi Ana,The images don't come with the theme. Sadly we can't include them, because of licensing issues. We are only allowed to use them on the demo, but not to redistribute them with the theme. This is ...