Black Screen Issue: Please update your theme to ensure WordPress 5.6 compatibility. Dentalia 2.1 and Recycle 2.1 are now available on ThemeForest. 

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  Public Ticket #2770107
Missing main top menu after import demo
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Comments

  •  3
    rumenrs started the conversation

    Hi,

    After import demo content, the main menu and header is missing.

    As far can see, the import is successful.

  •  531
    OrionThemes replied

    Hi,

    I can't really guess what went wrong from those screenshots. Is it possible to get the URL to the site, so I can inspect it?
    Also please check if the menu is set as the primary menu: 

    9614934865.png


    Kind regards,

    Andrej

  •  3
    rumenrs replied

    Hi,

    Thanks for answer.

    Yes I have activated Primary menu (see attachment). Here is the site: https://tesnolineikata.com/new/


  •  531
    OrionThemes replied

    Hi,

    I checked the site and from what I can see, there are some third party plugins causing the header to be hidden. 
    As you just imported the demo, I am guessing the plugins were left there by another theme and are currently not needed. I recommend you disable all other plugins, except those which come with dentalia:

    The only plugins included with Dentalia theme are:

    • Dentalia plugin
    • SiteOrigin Page builder
    • SiteOrigin Widget Bundle
    • Revolution slider
    • Contact form 7

    After doing so, the problem should resolve. 
    You can still turn on the plugins on later - if you are absolutely sure what they do and that you really need them. 

    Let me know if disabling all the other plugins resolves the issue.

    Kind regards,

    Andrej

  •  3
    rumenrs replied

    Ahh....what a mistake by me :)

    Great. Thank you very much! It works now after disabling other plugins, especially "Elementor"

    Cheers!