Black Screen Issue: Please update your theme to ensure WordPress 5.6 compatibility. Dentalia 2.1 and Recycle 2.1 are now available on ThemeForest. 

Okay
  Public Ticket #2538906
Firefox compatibility
Closed

Comments

  •  1
    Donlivix started the conversation

    Hi there

    I have a different behaviour on Firefox while on Chrome and Safari everything is fine. As you can see on the first attached file (1) a graphic block is partially over the image above (correct). On Firefox this not happens (second file: 2).

    Thanks for your help

    Valerio

  •  531
    OrionThemes replied

    Hi,

    I see it in the chrome too:

    2287036274.png



    Can you share your WordPress Admin username and password (in a private reply), so I can check what is causing it?

    Kind regards,

    Andrej

  •   Donlivix replied privately
  •  1
    Donlivix replied

    You're right, it works just on Safary now

  •  531
    OrionThemes replied

    Hi,

    It was WordFence, blocking the page builder data. I've set it to learning mode now and everything seems fine. 
    WF recommends running it in a learning mode for 7 days: https://www.wordfence.com/help/firewall/learning-mode/ to learn what it should block and what not. 

    I hope this helps,

    Andrej

  •  1
    Donlivix replied

    I cannot thank you enough for what you've done, Andrej

    I appreciated a lot your help 

    Valerio

  •  531
    OrionThemes replied

    Thank you. 
    I am glad, i was able to help.

    Andrej