I bought the theme 2 days ago, got some plugins with it, i am trying to install these plugins but getting an error. Please find the screenshot for the reference.
The error says it can't create a directory on the server. A lot of different things can be the cause of such error. First thing I would try to do is to delete the wp-content/plugins/dentalia-plugin/ folder and try to install it again. But there might be other things causing it (like insufficient disk space, file permissions, etc..)
Can you share your website url address and WordPress admin username and password (in a private reply), so I can take a look? Also do you want me to install the demo content as well?
Hello Team,
I bought the theme 2 days ago, got some plugins with it, i am trying to install these plugins but getting an error. Please find the screenshot for the reference.
Thanks
Hi,
The error says it can't create a directory on the server.
A lot of different things can be the cause of such error.
First thing I would try to do is to delete the wp-content/plugins/dentalia-plugin/ folder and try to install it again. But there might be other things causing it (like insufficient disk space, file permissions, etc..)
Can you share your website url address and WordPress admin username and password (in a private reply), so I can take a look? Also do you want me to install the demo content as well?
Kind regards,
Andrej
OrionThemes