Black Screen Issue: Please update your theme to ensure WordPress 5.6 compatibility. Dentalia 2.1 and Recycle 2.1 are now available on ThemeForest. 

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  Public Ticket #2049105
The site is experiencing technical difficulties
Closed

Comments

  • Rob started the conversation

    Hi,

    I went into the wp admin and tried to update the theme and now get:

    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

    Ant ideas?

    Thanks

    Rob

  •  532
    OrionThemes replied

    Hi,

    Personally I haven't come by any such error yet. Your issue report is the first of this kind. But when I googled the issue, I see that is not so uncommon with WordPress 5.2.
    It is possible that server runs out of resources and fails to fully update the plugin/theme and then this error is triggered.

    This can be solved on the server, by renaming the plugin (or theme) folder to disable it. Then reinstall it again.  If you are sure that the theme update (not one of the plugins) caused this, you can rename the theme, then unzip a fresh version of the theme  (download it from themeforest) into wp-content/themes/ folder.

    Here is a quick video on how to resolve this issue:

    https://www.youtube.com/watch?v=1Lx8AQ91bT0

    I hope this helps to get your site back on track. Please keep me updated about this issue and let me know if you need any further assistance.

    Kind regards
    Andrej