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  Public Ticket #2009145
Demo content not importing
Closed

Comments

  •  1
    Logan started the conversation
    May 13, 2019 at 2:44pm

    Attempting to import the demo content button via theme settings does nothing. Doesn't prompt the page to load, or anything. I made sure to disable the wordpress importer, and it still isn't importing the demo content

  •  564
    OrionThemes replied
    May 13, 2019 at 3:17pm

    Hi,

    Can you give access (in a private reply) to your WordPress, so we can check what went wrong with the import?

    I will try to import the demo.

    Kind regards,

    Andrej


    OrionThemes

  •   Logan replied privately
  •  564
    OrionThemes replied
    May 13, 2019 at 4:06pm

    Hi,

    I managed to import the demo content.

    There was something goofy with WordPress installation. In the web console there were lot of 404 errors, it was trying to load resources from www.reterra.com instead of stg.reterra.com So plugin javascript and css files didn't load. First I tried disabling all the plugins, but this didn't help. Finally I reset wordpress to defaults with WP reset plugin. 

    Everything went fine from then on. I also imported back your 3 pages from previous installation. 

    Please check if everything is OK and let me know.
    Andrej

    OrionThemes

  •  1
    Logan replied
    May 13, 2019 at 4:12pm

    Holy cow, I didn't realize how much was broken until I logged in and am seeing everything working properly now!
    Looks like everything is all good. Thanks so much for your help, you've been a lifesaver. I'd like your post 3 times if I could.

  •  564
    OrionThemes replied
    May 13, 2019 at 4:15pm

    Thank you. I am glad I could help.

    Andrej

    OrionThemes