Black Screen Issue: Please update your theme to ensure WordPress 5.6 compatibility. Dentalia 2.1 and Recycle 2.1 are now available on ThemeForest. 

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  Public Ticket #1839993
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  • leri started the conversation

    Fatal error: Call to undefined function orion_hextorgba() in /home/nwadkyib/klinikazoguipare.al/wp-content/plugins/dentalia-plugin/dentalia-plugin.php on line 254

  •  532
    OrionThemes replied

    Hi,

    I've checked your site and noticed that your site is using  Dentalia theme version 1.2.1. But the Dentalia plugin your site is using seem to be later version (probably 1.7.x). 
    The plugin version should match the theme version. Please upgrade your theme to the latest 1.7 version. This should resolve the issue. 

    Here is how to update:

    1. Download latest version of the theme from: https://themeforest.net/downloads
    The theme ZIP file is dentalia.zip

    2. On your server: rename the old wp-content/themes/dentalia/ folder to wp-content/themes/dentalia_old/ and unzip the new dentalia.zip file into the wp-content/themes/ folder. 

    3. As your version is pretty old, there is one additional thing to do:
    After theme update, navigate to Theme Options -> Header & Menu then change the header type, save, then change it back to the one you had before and save again. This little trick will retrieve all your theme options from the old version (like colors, typography settings, logo, etc..). 

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    Let me know if you need any further help with the update.

    Kind regards,
    Andrej

  • leri replied

    can you send me the theme update 

  • leri replied

    or an old plugin version that don't update 

  •  532
    OrionThemes replied

    Hi,

    I am sorry, but as much as I would like to help you, I can't send the theme.
    All licensing and distribution is handled by Envato Pty Ltd. You need to log in on ThemeForest and download it there. 

    If you do not own an account on ThemeForest and someone else purchased the theme for you, you will need to ask them to download the latest version of the theme for you.

    Thank you for your understanding.

    Kind regards,
    Andrej

  • leri replied

    ok thnx you