Okay
  Public Ticket #1540652
Totally Different Than Purchased
Closed

Comments

  • nickntulsa started the conversation

    Where did it say images were not included?  I noticed this after installing.

    Site

    http://trapezaki.com/

    looks nothing like the demo presented.

    https://orionthemes.net/dentalia/demo-1/

    Anything I can do to correct this?  I want it to look like the demo.

    -Nick

  •  203
    OrionThemes replied

    Hi Nick,

    DEMO CONTENT:

    The content on http://trapezaki.com/ does not look at all like Dentalia. This is not our Demo content, it seems like it comes from another theme?

    You can use  the WordPress reset plugin to delete all content and WordPress settings, then import the demo in Theme Options -> Demo Content. It is always best to import the demo (of any theme) on a fresh WordPress installation. 

    Let us know if you need our help with demo import.

    PHOTOS: 

    The photos are not included with the theme, because they are stock images and the license does not allow us to redistribute them. This is also written on the item description on ThemeForest (above the changelog section). Here is the screenshot.

    The list of all the images we used on the demo, can be found here: http://orionthemes.com/documentation/dentalia/#downloads

    The images are easy to replace with your own, but if this is a problem for you, we are willing to give you a refund for the theme.You can request a refund here: https://themeforest.net/refund_requests/new

    If you decide to keep the theme, you will see it is a very good theme, with a lot of options and possibilities. A lot of work has been put into it and we are still developing new features and adding them with updates.

    I am sorry for your disappointment about the images, but consider changing your 1-star rating. We would gladly include all the photos if the license allowed us.

    Kind regards,

    Andrej