Black Screen Issue: Please update your theme to ensure WordPress 5.6 compatibility. Dentalia 2.1 and Recycle 2.1 are now available on ThemeForest. 

Okay
  Public Ticket #1532833
Install demo
Closed

Comments

  • Matt started the conversation

    Hi,

           Tried installing the demo 5 times now and it simply doesn't go in. Not getting an error it says its 100% installed but most of the site never installed and most of the information is missing (as you can see from my domain).

    Any suggestions? 

  •  531
    OrionThemes replied

    Hi Matt,

    This looks strange, maybe the server timed out during import?
    Can you give me admin access (in a private reply) to your WordPress site, so I can check? 

    Kind regards,
    Andrej

  • Matt replied

    sure can you give me a private email and i will send you login details (as I made this issue public) I can be reached directly at [email protected]

  •   OrionThemes replied privately
  •   Matt replied privately
  •  531
    OrionThemes replied

    Hi Matt,

    I deleted all the content and menus, disabled caching and all your plugins, then ran the import. Seems OK to me now. I reenabled your plugins, checke the site, I think you are good to go.

    Please check if everything is OK.

    Kind regards,
    Andrej