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  Public Ticket #1529364
Captcha
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  • claypatt started the conversation

    I cant get the captcha to work properly on the contact page. Seems to be a theme problem. I can submit the contact form without having to check the captcha. Please help :) 

  •  203
    OrionThemes replied

    Hi,

    Which browser and OS are you using? Can you send us the URL of your site, where we can test it? 

    In the meanwhile, I recommend you give Honeypot CF7 plugin a try. We use it on our contact forms. 

    The great thing about honeypot is, that there is no need for users to fill any captcha, but it still blocks 99% of all the spam. It does this by creating a hidden field, which bots automatically fill with data, but users don't see (and don't fill). If the hidden field has any data, the message is not sent.

    You can find the plugin here: https://wordpress.org/plugins/contact-form-7-honeypot/

    Kind regards,

    Timea

  • claypatt replied

    digitalspacemarketing.com

  • claypatt replied

    issue is that you dont have to actually click on captcha to submit the forms so spam is still coming in. 

  •  203
    OrionThemes replied

    Let us know which plugin are you using and we will run some tests. 

  • claypatt replied

    Really Simple CAPTCHA

  •  203
    OrionThemes replied

    Hello,

    I tested the Really Simple CAPTCHA plugin and I can confirm, it works. However I found that there is some confusion around the CAPTCHA, so I will try to explain and help you set it up.

    1. I can see that on your form you used reCaptcha. Really simple captcha should not be confused with reCaptcha. Please read: https://contactform7.com/recaptcha/ 

    They recommend using Google reCaptcha service for Contact Form 7 4.3 and greater, but reCaptcha requires an API key. You need to set this up first and then follow the guidelines as described by the CF7 developers.

    I did this and tested and it worked for me:

    I am not sure, why it is not working for you. It is best if you open a private ticket and give us admin username and password, so we can check it out. But if you want to use the Really Simple CAPTCHA plugin please continue reading.

    2. Setting up really simple CAPTCHA

    If you want to use really simple CAPTCHA here are the requirements and settings: https://contactform7.com/captcha/

    To display the CAPTCHA add this to you contact forms:

    [captchac captcha-1] [captchar captcha-1]

    To give it some styling (to match the theme) wrap it inside a div like this:

    <div class="col-md-2">[captchac captcha-1]</div>
    <div class="col-md-10">[captchar captcha-1]</div>
    


    Conclusion

    I hope I was able to help. There are a lot of different CAPTCHA solutions, but we like Honeypot and we use it on our sites. It is easy to set up and offers a better user experience for site visitors. You can give it a try.

    Kind regards,

    Timea