Support for our themes is provided in accordance with the terms of Envato's Item Support Policy.
However, we accept bug reports regardless of your Envato support status. The "Bug reports" ticket category is open for everyone, as long as the theme was purchased on ThemeForest.
Before submitting a bug report, make sure you have the latest version of the theme and plugins installed.
Please don't use Twitter, Facebook, or the ThemeForest comment section for support related questions, as we are unable to provide quality assistance there.
WordPress finally upgraded their bundled version of jQuery from 1.12.4-wp to 3.5.1, but as some of you noticed it caused compatibility issues with our themes. The most common being the black screen, which appears right after updating to WordPress 5.6.
These issues are resolved in the latest theme version.
Dentalia 2.1 and Recycle 2.1 are now available for download on ThemeForest.
Please update your theme to the latest version, to ensure WordPress 5.6 compatibility. Make sure to update the required theme plugins as well. The theme plugin version should always match the version of the theme.
How to update a WordPress theme
Technical info:
The main compatibility issue was caused by the Swipebox javascript library, which was used in older theme versions. It caused a black screen in the new WordPress version 5.6. As the library authors didn't update the Swipebox for more than 5 years, we decided to replace Swipebox with FancyBox.
All OrionThemes widgets which are using the lightbox option will now automatically use Fancybox instead of Swipebox.
If you noticed any other issues, that we might have missed, please file a bug report.
WordPress is making a lot of changes under the hood lately. We will continue to support our themes and do all we can to ensure maximum compatibility.
OrionThemes
Dentalia 2.1 and Recycle 2.1 are now available on ThemeForest. Please update your theme to the latest version, to ensure WordPress 5.6 compatibility.
There appears to be an incompatibility with WordPress 5.6 which needs to be fixed on our end. We are already working on urgent theme updates and will try to release them ASAP. Please don't update to WordPress 5.6 until we do.
If you already updated WordPress:
Use the jQuerry Migrate Helper plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/ and set the jQuerry Version to Legacy. This will solve the issue, but note that this is only a temporary solution.
We will keep you updated and let you know as soon as the new theme versions are ready!
The Orion Team