Support for our themes is provided in accordance with the terms of Envato's Item Support Policy.
However, we accept bug reports regardless of your Envato support status. The "Bug reports" ticket category is open for everyone, as long as the theme was purchased on ThemeForest.
Before submitting a bug report, make sure you have the latest version of the theme and plugins installed.
Please don't use Twitter, Facebook, or the ThemeForest comment section for support related questions, as we are unable to provide quality assistance there.